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Bryce was fantastic thank you
Great sales experience. Ryan was informative, knowledgeable, and low key, avoiding pressure tactics and other unsavory sales techniques often associated with dealerships. Negotiation over the final price was reasonable and undramatic. Normally I start my car search in Traverse City but always have ended up buying something in the Grand Rapids/Lansing market because of price inflexibility, take or leave it pricing , and obnoxious high pressure sales staff typically found at many northern MI dealerships. Next time we go car hunting, new or used, I will start at Serra and, if he is still in sales, with Ryan.
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