Customer Testimonials

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Google Sep 21, 2020
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Google Sep 17, 2020

Thanks Jordan - You made leasing the Toyota Tacoma a hassle free and enjoyable experience?

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Google Sep 16, 2020

After shopping on line for a 2020 Highlander we found a Platinum model we liked at Serra Toyota Traverse City. The person we spoke with put us in touch with Jim Lynch. Jim was one of the nicest sales people you would ever want to meet. He worked hard to get us the bolt on Toyota accessory we absolutely had to have and to insure all work was completed to our satisfaction. In the end Jim felt more like a friend than a car salesman. Chuck and Mary Nesset

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Google Sep 16, 2020

Brice at Serra was great to work with, knowledgeable and enthusiastic about Toyota products. He worked hard to find me what I was looking for.

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Google Sep 16, 2020
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Google Sep 16, 2020

Jordan was great. Easiest car buying experience. I will buy another car from him when the time is right.

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Google Sep 16, 2020

Matt Echols, in particular, at Serra Automotive provides excellent customer service. I am a regular customer and appreciate being able to know that my car and time are treated equally importantly.

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Google Sep 15, 2020

I have purchased several vehicles from Serra in TC. They are awesome! Brad worked his magic yesterday and found the EXACT vehicle I was looking for. Not an easy task right now. They are the best.

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Google Sep 15, 2020

Zac was very nice and patient with us. Great communication. Worked with us very well. We test drove a few cars at different dealers and zac stood out as being the friendliest. I'll definitely check here first thing when I go to replace our next car in a couple years.

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Google Sep 14, 2020

My experience was fantastic! She communicated with me clearly and let me know what was happening every step of the way. Thank you Ashley for making this visit way better and faster than the last one.

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